Return & Exchange Policy

Effective for orders shipped within the United States

At Faircovers, your satisfaction matters to us. If you're not completely happy with your purchase — whether it arrived with an issue or you simply changed your mind — you can return it within 30 days of delivery.

What Can Be Returned

We accept returns for:

  • Defective or damaged items (damaged in transit, defective, lost during shipping, or substantially different from what you ordered)

  • Non-defective items — if you no longer want the product, changed your mind, or ordered the wrong size/style

Return Window

You have 30 days from the date of delivery to start a return.

Condition Requirements

To be eligible for a return, items must be:

  • New and unused, in their original condition

  • In the original packaging, with all tags/labels attached

  • Not washed, altered, or damaged by the customer

Items that have been used, washed, or altered will not be accepted.

How to Start a Return

  1. Contact us at support@faircovers.com with your order number and reason for return.

  2. We'll email you a free prepaid return shipping label — no cost to you.

  3. Pack the item securely and attach the label.

  4. Drop off the package at the designated carrier.

Return Method

Returns are processed by mail using the prepaid label we provide.

Fees

  • Return shipping label: Included in the package, free of charge

  • Restocking fee: None — we do not charge any restocking fees

Exchanges

We're happy to offer exchanges for a different size, color, or product of equal value. Contact our support team to arrange an exchange instead of a refund.

Refunds

  • Once your return is received and inspected, we'll notify you of the approval status.

  • Approved refunds are issued to your original payment method.

  • Refund processing time: within 7 days of us receiving and approving your return.

Contact Us

Questions about a return or exchange? Reach out anytime:
Email: support@faircovers.com
Website: https://www.faircovers.com

Please note that the final decision regarding a replacement, refund, or other resolution will be made by faircovers. However, we are committed to ensuring a fair and satisfactory outcome for our customers.